Your Customers Will Fall in Love with Your B2B eCommerce Portal
Customer segmentation, flexible ordering, EDI, and all the things you need for your business-to-business operation
Limitless Customer Segmentation & Control
With our B2B ordering platform, your customers must first login to a password protected portal to access your catalog. Once logged in, the platform recognizes customers and their corresponding customer type. You are able to control the following, all by customer type: product and category visibility, product pricing, shipping costs, payment methods, and product allocations. This puts you in control while creating a customized experience for your customers 24 hours a day, seven days a week.
Flexible & Familiar B2B Ordering
For your customers, using our B2B order portal is as easy as shopping a business to consumer site, but with a few enhancements. For example your B2B catalog can support volume based pricing by product, category, or order. Also, you can setup a grid ordering screen for express ordering of items with attributes. When customers checkout, they may optionally put in a purchase order number. Another benefit is that customers can specify multiple email recipients for confirmation emails so that the relevant people on your team are in the loop. Lastly, customers can store and access a large address book. So while it looks and feels like a business to consumer site, there are some noticeable added benefits.
The Only Single Vendor Solution for EDI & Online B2B Orders
TrueCommerce is the only vendor you will find that allows you to use the same platform to capture all of your B2B orders. If you are selling to a big box retailer such as Walmart or Target, you can transact using EDI (electronic data interchange). If you are selling to smaller retailers or distributors that do not use EDI, you can take advantage of our online order portal. All of those orders can flow through a single transaction manager and then ultimately land in your business system of choice.
Online Quotes? Product Allocations? We've Got You Covered
Our platform goes far beyond just capturing simple B2B orders. For example, you can take the quoting process online. Customers can place or activate quotes in the same portal. If you have a scenario in which you need to allocate products to make sure all of your b2b customers have a chance to order hot items, this can be configured in your Nexternal Order Management System. Beyond quotes and allocations, you can setup automatic recurring orders for customers and make it extremely easy to place a reorder.
Data - When You Need it, Where You Need it
The reporting found in our Order Management System is nothing short of amazing. You can execute thousands of combinations of queries and limit a report based on the results of those queries. Find the data to support your big business decisions, discover trends, and stay on top of everything with just a few clicks.
Seamlessly Connect to More Than a Dozen Business Systems
While some companies run their entire business with our software, most use a third-party accounting or ERP application as well. You're able to synchronize order data between your Nexternal Commerce Platform and your business system. Be it QuickBooks, Sage, Microsoft Dynamics, or NetSuite, we have you covered. Naturally, there are certainly systems that we have not integrated with, hence our API or XML Toolset. With these tools, you can build or hire someone to build connections to synchronize data between your Nexternal Commerce Platform and your legacy applications.