Order Management System & Order Entry Software

Batch order processing, invoice generation, sales rep assignments, and more

Learn more about Nexternal's batch processing capabilities (6 minutes 24 seconds)

The Order Management System is the heart of our hosted eCommerce platform. Our Order Management Software allows you to:

  • Capture Phone, Fax, & Mail Orders
  • Generate Sales Reports
  • Enable Sales Reps to Only See Orders and Customers to Which they are Assigned
  • Process Credit Cards
  • Generate Invoices
  • Print Shipping Labels (UPS, FedEx, USPS, Golden State Overnight)
  • Record Sales Activities
  • Update Your Product Catalog
  • Have Unlimited Users with Different Access Levels
  • Run Sophisticated Marketing Campaigns
  • Track Previously Shipped Orders
  • Tag orders for Reporting or Special ProcessingNeeds
  • Integrate with 3rd Party Systems Via XML

The Order Management System goes far beyond efficient order entry and order processing for retailers. It is a complete CRM Tool (Customer Relationship Management) that merchants use to grow their business. The Order Management System includes a host of marketing tools that give our clients an advantage over their competition, including the bulk Email Wizard and Search Engine Optimization Tools. Merchants can easily keep their product listings and inventory up to date with the click of a button. Included are a variety of online reports and statistics that help gauge the store's performance and better understand online customer behavior. Best of all, the Order Management System is web based, so a merchant can access all of their information from anywhere they have an internet connection.